SellerResponse > Features

Automate your eBay emails

our Autoresponder functions allow you to setup automatic replies to common questions. For example, do you get lots of questions about returns? No problem, just setup an Autoresponder and these queries will be answered automatically!

Canned responses

Save frequently typed responses and recall them easily without having to retype each time

Departments

Create different departments within your organisation and automatically filter calls to the correct one

Multi User

Create an unlimited amount of operators at no additional cost and specify which department(s) they can access

Security

You don't have to give users your eBay password to allow them to reply to enquiries. In fact, you don't even need to give us your eBay password to use SellerResponse.com

Prioritise Enquiries

Specify a priority to each call, either manually, or automatically to help you deal with your responses more efficiently

Improve response times

eBay enquries are received almost instantaneously and the operator control panel automatically updated. Using automation rules, your customers can receive a reply within just a few minutes, 24/7/365!

Personalised reponses

Using simple tags, messages can be personalised on many fields including dates, usernames, and item details. E.g. Hi [[SENDTONAME]], thanks for ordering [[ITEMTITLE]] which should be with you on [[DAYNAME+2]]

Cost

You'll be surprised at how low our monthly charges are (see our Pricing page for details). We're completely upfront about all of our costs

No Contract

You can terminate your agreement ABSOLUTELY ANY TIME without giving us ANY notice. Payments are handled by PayPal, so in the event of you wanting to cancel, this is all done from your existing PayPal account - you don't even need to contact us!

Nothing to Install

SellerResponse.com runs from our server, so you don't need to install anything. If it's got an internet connection, SellerResponse.com will work on it!

Easy to Configure

Specify a priority to each call, either manually, or automatically to help you deal with your responses more efficiently

Free Trial

We give you a 30 day FREE trial, so you can decide for yourself if SellerResponse.com is for you. Click here to signup for yours now

Risk Free

Specify a priority to each call, either manually, or automatically to help you deal with your responses more efficiently

These are just a few of the advatages of using SellerResponse.com. We're constantly working on new features and will make these available to existing subscribers at no additional cost.

If you have any further queries, or specific items you'd like to see on SellerResponse.com, please don't hesitate to
contact us.